CHERYL PULEC

Challenge:

Yes WTHS! Is a community group made up of parents, alumni, and community members who are engaged civically. The district has tried and failed to pass a tax increase to fund the high school in 2020 and is attempting to pass a tax increase in 2022.

The Yes WTHS! group reached out for assistance regarding organizing a voter registration event. Whilst discussing the event, they expressed a new interest in using Slack as a communication tool.

Upon consultation of the specific use of Slack, it was clear the group was using the app on a surface level, and could benefit from a resource or training to deepen their knowledge and skills.

Solution:

Create a Slack 101 glossary that the community group could use to orient them to the basic functions of Slack.

Result:

Members of the Yes WTHS! Slack group were assigned to specific channels in relation to their involvement. Members became more active in their assigned Slack channels.